Frequently Asked Questions.... and some you might not have thought of. Q. I live outside the US, can I still buy DVD's? A. Of course! We'll be more than happy to get you the DvD's you want. Just browse our store, and send us an e-mail with a list of the DVD's you'd like to purchase- be sure to include your address and our Customer Service team will help you from there. Q. Will these Discs play in my DVD player? What region is the Disc? A. Well, to answer both questions- all of our Discs are Region Free so they will play around the world! Q. The price shown, is that in U.S. Dollars? A. Yes, all of the prices shown are in U.S. Dollar. This goes for the shipping rates too. Q. If I don't like something I bought can I return it? A. Nope! Just like all stores, we only guarantee that the disc will work/function flawlessly- we can not guarantee that you will like it. Q. I think there might be something wrong with one of the Discs, what do I do? A. We put all of our masters through rigorous testing, so if you experience any problems just e-mail us and we'll help you to figure out any questions or difficulties you're having. And if the Disc needs to be swapped, we'll help you with that too. Q. So, I heard there's a watermark on your shows. Is that true? A. Sadly, we have found other sites & people selling inferior copies of our products - some of those others are missing cases, Disc printing, cover art, etc. And that's not cool! So, we do use a watermark, to ensure that everyone is getting the original, the best and the complete product! Wanna Contact Us? Just send us an e-mail! We'll Questions about our products and almost anything else. E-mail us: needinfo@ontherunvideo.com * We're always running around, but we try to stay on top of our e-mails. You should have a response shortly after you write us, but if it takes a little longer please be patient. We will get to your e-mail! |
What our Customers are saying: "I want to say thanks for the Batman box set. Everyone I showed it off to were impressed by the care and detail put into it. I watched on an HD television and noticed the clarity and color were remarkable, even to the point of noticing dust on a copy of Bruce Wayne's parent's old law books! "The extras in each set was an even bigger draw for me! I highly recommend this set to anyone who loves the show and are tired of watching edited versions or purchased sloppy copies from videos taped at Mom's house when they were a kid. I mean, original bumpers and all as they aired! Mindblowing!" - Sam J. Savannah, GA "I'm very pleased wih the quality! simply awesome! the covers and disc art are freakin way cool! and make it all worth while!" -Hanz H., New Orleans, LA "Received The NNTN DVDs and I am grateful for the thorough packaging (not a scratch discovered) and prompt delivery. And the quality is GREAT!!" -Staffan E., from Sweden "I recently bought some DVDs from you guys, let me say- the quality of these are fantastic! The sound is great and the picture is spotless! Grade A dvds." -Amanda L., from Florida "I have been looking everywhere for the SW Holiday Special! I never thought I would find it- and in such outstanding quality! It's even cleaner than when it first aired! I couldn't be happier-- you guys Rock!" -David R., from Indiana "The Girls Collection DVD is wonderful. These cartoons bring back so many memories. Thank you for allowing me to share them with my daughter." -Kate S. from California |